It’s no longer good enough to say what we do makes a difference.

Organisations working to create change must be able to demonstrate the impact of their work.

That’s where we can help.

Who We Are

Navigating Outcomes was founded by Jenny Riley, a measurement and evaluation expert with over 20 years’ experience in the social sector.

Based in Melbourne, we are now a team of qualified evaluation, technology and communication specialists working with clients across Australia to deliver greater impact.

Our Approach

We believe in the transformative power of social impact measurement. Done well, organisations can use measurement to identify what is working well and what can be improved.

We also believe social impact measurement should be easy, accessible, real-time and fit-for-purpose. We recognise that the options available are many, the lingo can be confusing and that many organisations don’t know where to start.

That’s why our approach is to help organisations demystify the process, building their capacity to make social impact measurement part of their everyday work.

What We Do

We use best-practice evaluation methodology, business intelligence, data analytics and mobile and cloud technology to provide innovative social impact measurement.

We work in partnership with our clients, sharing our skills, knowledge and experience to help them continously improve and become the best at what they do. We are committed to delivering a consistently high standard of work that meets both the specific needs of our clients,
and Australian Evaluation Society and Australian
Privacy standards.